I am getting my EasyJet refund!

Back in June I got notification from Norwegian Airlines that my round trip flight to London from Denver in the fall had been canceled. While they were encouraging people to apply for credits for future travel, I opted for a refund (it was buried in the e-mail at the bottom). They refunded me within a week.

Once I got notification about my flight cancellation with Norwegian, I immediately started working on getting a refund on an EasyJet flight I had booked for Barcelona to London. This proved to be a difficult task but after a lot of searching I found they had a Covid-19 Help Hub. Like Norwegian, they were pushing vouchers and discouraging refunds. But with some digging I found a refund request form. I filled it out and waited. After two weeks I had no response, so I filled out another one. Still no response. I knew calling EasyJet would be a difficult task. I had done that once in the past and it meant getting up super early as it wasn’t a 24-7 operation. So I decided to contact my credit card company. They told me they would give a conditional credit, but it was not guaranteed since it was a non-refundable flight. I pointed out that there was no way I could use this ticket (yes, this route is still being flown) and given the circumstances I felt it was a legitimate request due to pandemic.

Two days ago I finally got an e-mail from EasyJet saying they were processing my refund. I don’t know if this was because of my refund request or because of the action taken by my credit card company.

I have heard that other airlines such as British Airways are using shady tactics just like EasyJet to make it difficult to obtain a refund for American citizens, instead offering vouchers. Don’t give up! Since I first applied for my refund with EasyJet I noticed that they have changed the form and no longer have it up in the help hub. However, you might try this contact form.  Explain to them that as a US citizen you can no longer fly to Europe and request a refund. I believe they took the refund request form down because they probably got hit with a ton of requests and want to discourage people from asking for them. Don’t let that deter you.

Vacation Planning in the Pandemic

I was very fortunate to travel to Italy last September.  In a nutshell: my husband and I flew into Milan, took a quick side trip to Lake Como, then continued down to Florence for a few days, hopped on another train to Naples, transferred to the Circumvesuviana train to Pompei and Sorrento, and ended our trip in a wonderful 400 year-old apartment (updated of course, but still with original wooden ceiling beams) in Rome. So many wonderful experiences. We couldn’t wait to get back to Europe, with the planned destination being Spain (with a sidetrip to Morocco).

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Outside our apartment in Rome

Then Covid-19 happened.

Even my spring birthday getaway to Arizona got cancelled. Fortunately, however, I had made campground reservations for this summer. Campgrounds book up quickly for the weekends and typically you need to do it 6 months in advance. Fortunately, we’re allowed to go camping here in Colorado and judging by the line at REI the other week, a lot of people are opting for this.

We’ll be camping near Twin Lakes just south of Leadville. The campground is at 9,500 feet – I think that’s the highest elevation I’ve ever camped at. Leadville itself is the highest incorporated city in North America (10,152 feet).

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Lakeview Campground, near Twin Lakes and Leadville

As it so happens, my oldest brother will be passing through on the Colorado Trail (part of the Continental Divide Trail) that same weekend. It’ll be nice to meet up with him.

His hike also presented us with another opportunity to do another Colorado staycation. The CT terminates in Durango, about 6 hours from Denver. Since I volunteered to pick him up, naturally I decided to  turn it into a mini getaway. We’ll sightsee  on some of the scenic mountain highways and visit the former mining town of Silverton. We’ll also stay a night in Pagosa Springs. Their hot springs resort has been on my bucket list for years.

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The Springs Resort at Pagosa Springs – check this one off the bucket list!Silverton-Valley-COSilverton, Colorado

Once September comes (when we had planned to go to Spain) it would take nothing short of a miracle to make it to Europe. We still have our tickets as Norwegian Airlines has not officially cancelled our flight to London Gatwick. But we’re expecting that to happen. So in the meantime we’re talking about some things we can do here in the US. One is to rent an RV and do a road trip to Great Smoky Mountains National Park. It’s a 2-day drive. I’m not sure if I could stand my husband’s driving. But it might be fun as we could bring our pug. He’s almost 12, getting up there in years, and he’s never been on a road trip. We’ll see.

In the meantime I hope you all manage to do something fun and still STAY SAFE!